The Better Business Bureau on Friday released its list of the Top 20 Western Washington industries that generated the largest number of complaints in 2011.
Cellular telephone service and supplies topped the list, followed by Internet selling services and Internet access providers.
Rounding out the Top 10 were computer software and services, computer software publishers and developers, travel agencies and bureaus, collection agencies, new car dealers, online networking, and coupon book promotions.
Filling the Bottom 10 of the Top 20 were searchers of records, used car dealers, television cable and satellite providers, property management, retail lighting fixtures, auto repair and service, apartments, parking facilities, wholesalers and distributors, and restaurants.
Along with complaining (the bureau received 37,159 complaints in the region in 2011), consumers also made inquiries. The Top 20 most-inquired-about industries were games and supplies, contractors (general), contractors (roofing), construction and remodeling services, used car dealers, heating and air conditioning, real estate loans, new car dealers, Internet sales, contractors (plumbing), market research, auto repair and service, movers, contractors (electrical), contractors (painting), property management, work-at-home companies, home builders, contractors (landscape), and collection agencies.
C.R. Roberts c.r.roberts@thenewstribune.com
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