The operator of an adult home in Gig Harbor has had her license revoked after the state said she was neglecting patients and providing substandard care, according to the state Department of Health.
Connie Gaylord has been charged with unprofessional conduct. She operated Country Care Manor at 10610 Crescent Valley Drive NW. The state revoked Gaylord’s license in September, and Country Care Manor closed in October.
The state began investigating the home in November 2011. Its report alleges Gaylord did not hire enough staff members, failed to keep proper medication logs on patients and failed to provide patients with information on how to report concerns about the home to the state.
Gaylord allegedly wrote a letter to the state the next month, detailing how she would fix the issues. During an unannounced visit in March 2012, a state investigator found several more problems.
Among them were staff members:
• Dressing injuries of two patients with the same gloves.
• Failing to rotate immobile patients, resulting in pressure wounds on at least four patients.
• Failing to provide care to patients in the evening, causing six of them to yell and pound on walls to get attention.
• Using derogatory language toward patients.
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