Pierce Transit announced Wednesday it will close two customer service centers and consolidate their operations into one remaining location at the Tacoma Dome Station.
The center in Lakewood at 3720 96th St. S.W. will close Oct. 18. The center at 930 Commerce St. in downtown Tacoma will shut down Nov. 15.
The change is part of the agency’s efforts to preserve transit service to the public.
People purchase ORCA cards and obtain youth passes and senior cards at the three centers, called Bus Shops. Purchases also can be made at orcacard.com and at various retail stores.
The consolidation will save costs in staffing and facilities, the agency said. It also will improve communication between customer service workers who have been spread out at the three locations.
The Tacoma Dome Station, 505 E. 25th St., is larger than the two other locations. It is a transportation hub for Pierce Transit, Intercity Transit, and services for Sound Transit’s express buses, Sounder and Tacoma Link.
Pierce Transit provides 393,518 local service hours per year, down from 622,000 hours in 2008.