• How do I stop my paper for vacation?
Simply contact one of our Customer Service Representatives at 1-800-289-8711 or use our online vacation stop form.
We can hold the newspapers until you return, convert you to our e-edition to access your newspaper subscription from anywhere you can access the internet, or another very popular option is to donate newspapers to local schools to be used in their curriculum.
We also understand that there are some subscribers that travel frequently or for long periods of time. We do have programs for them also. If you are leaving for two months or more, and choose not to have it converted to the e-edition, we will hold your account balance and reactivate it when you return. If you are a frequent traveler, we also have a rate that is a 25 percent discount off the regular rate. A frequent traveler would be 12 or more temporary stops in a year or an annual accumulation of 60 days on temporary stop.
• By what time should my newspaper be delivered?
Daily by 6 a.m., Saturdays, Sundays and holidays by 7 a.m.
• How do I report delivery issues or missed papers?
Contact our Customer Service representatives at 1-800-289-8711. We will deliver your paper that same day if you contact us by 10:00 a.m. (in most delivery areas). There is also an online Delivery Issues form that you can fill out and send us.
• I'll be out of town for a year. Can I get The News Tribune?
Mail subscriptions are available. Call 1-800-289-8711 for Mailed Subscriptions to set this up. You can also view a replica of the print edition in electronic form by going to www.thenewstribune.com/eedition. Cost is $5.99 per month.
• What do I do if a news rack takes my money?
Contact single copy manager Marvin Holden at 253-597-8456. He will be happy to reimburse you.
• Who do I call with questions about my subscription bill?
Please call our Customer Service Representatives at 1-800-289-8711. They will be happy to answer your questions or will direct you to an account specialist who can. The back of your bill also has information that may be helpful.
• How do I buy back issues of the paper?
If you live in the area, come into our main lobby to purchase back issues of The News Tribune. We try to have papers available from as far back as a year ago, however, we may be out of specific days. Papers are also available through the mail. Contact us at 1-800-289-8711.
• Can I order a paper as a gift for a relative or friend?
Absolutely. Just call a Customer Service representative to set this up at 1-800-289-8711.
• Do you have an automatic payment option to pay for my subscription?
We do! Contact a Customer Service Representative if you would like to pay for your News Tribune subscription through our EZ Pay option. If you want to set this up through your credit card, we can do that over the phone. If you would like to set this up through automatic deductions from your savings or checking account, we will be happy to send you an authorization form. Processing takes approximately four weeks for the latter. Please call 1-800-289-8711 or request an EZ Pay form online.
• I want to advertise in the TNT. Who should I contact?
For classified ads: 253-428-8000, Monday Friday 8:00 am to 5:30 pm
Walk-in customers 9:00 am to 5:00 pm Monday - Friday
Closed Saturday and Sunday
For retail advertising: 253-597-8407, Weekdays 9 a.m. - 5 p.m.
Advertising billing: 253-597-8579
• I have news. What should I do?
Give us a call or email us. If you see breaking news, please contact us at 253-597-8688 or send an email to email@example.com.
Events for our calendars should be submitted via our online calendar at calendar.thenewstribune.com. Business hires, promotions and awards are published in the People in Business section online and in the paper. Information can be directly input online at www.thenewstribune.com/business in the People in Business section.
• What's the TNT's address?
The News Tribune
1950 South State Street, Tacoma, WA 98405
P.O. Box 11000, Tacoma, WA 98411
Lobby hours: Monday-Friday 9:00 a.m. 5:00 p.m.
• How do I announce special occasions like engagements, weddings or births?
Announce your special event on our Special Occasions advertising page. Rates, deadlines, and guidelines are available by calling 253-428-8000.
The News Tribune prints birth announcements free of charge, however, some hospitals no longer provide this information for publication. We encourage you to enter your own birth announcement at no cost.
• How do I run an obituary?
Obituaries are likewise paid announcements. Call 253-597-8605 for information on rates and deadlines.
• How do I express my opinions, suggestions or compliments on editorial content?
We'd love to hear from you! Please contact us by writing a Letter to the Editor.
• How do I get permission to reprint articles?
Please visit the Archives page at www.thenewstribune.com/archives. Everything in The News Tribune is copyrighted and may not be used without permission, which under most circumstances is granted. Contact our library to request republication.
• Can I order News Tribune photos?
Not all photos published in the newspaper are available. For availablity and rates please visit our reprints page.
• Does The News Tribune make donations to organizations or individuals?
Please call our Employee Relations Department at 253-597-8575 to ask about donations for your organization.
• Do you have a Newspaper in Education program?
We have an established Newspapers in Education program with strong support and participation from the South Sound educational community. We Currently support over 29,000 students each week in over 40 South Sound districts. Teachers use or newspapers and curriculum material as an educational tool in the classroom. There is no cost to teachers or to schools as our program is entirely paid for by business sponsors and our subscribers' through our Vacation Donation program.
• How do I access articles online & how far back do your archives go?
Articles up to 30 days old can be accessed for free on our web site. Articles older than 30 days can also be accessed at a cost. Please go to our archives for complete details.
• Are you hiring?
Visit our employment section for current job openings or come into our lobby to fill out a job application for the type of job you are interested in. If you have specific questions about jobs at the paper, please call the Employment number at 253-597-8575.
• Do you use free-lancers in your Editorial Department?
Yes, we include articles written by free-lancers, but we do not accept unsolicited stories. If you'd like to write occasionally for The News Tribune as a free-lance writer, contact the team leader who oversees the area you're interested in writing about. Contact our Reader Rep at 253-597-8432 or our main Newsroom at 253-597-8686 for specific team leader names.
• Does The News Tribune sponsor events?
Yes, The News Tribune is very active in the community. If your organization is interested in partnering with The News Tribune, please call the Events & Sponsorships number at 253-597-8809.
• Does The News Tribune have a Speaker's bureau?
The News Tribune does not have a formal Speaker's Bureau, however, many newsroom, research, business and advertising employees are happy to talk with your group. Please call the specific department at The News Tribune that best matches your area of interest.
• Do you sell end rolls of the paper to organizations?
End rolls are distributed between 9:00-11:30 a.m. each Thursday. Just stop by our main office at 1950 S. State Street in Tacoma. End rolls cost $3.50 each.
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