The new year demands predictions. As those demands must be satisfied, here are mine:
Amazon, always a pioneer, has produced the consumer go-have-sex-with-yourself masterpiece. If you have a question about your Kindle, you have to give them your credit card if you want it answered. It’s the no-pay-no-help line.
I didn’t know people called the bank just to chat. No thought that those callers might be customers.
Just remember new the mantra of big business: “The customer is always wrong, a nuisance, and fitted for nothing better than hanging an hour on the phone with a simple inquiry.”
How can you lose an election when the economy is turning around? Ask Sen. Franken when you send him your five bucks. Bet he won’t tell you. So I will: You turn your back on your president. That makes you look really bad, and looking really bad is a bad election strategy.
Happy New Year!
Llewellyn King is executive producer and host of “White House Chronicle” on PBS. E-mail him at email@example.com.