Ever heard of "Plan B"? When Click and the three Tacoma Internet service providers (ISPs) that work with Click met in 2012, it was calculated that if the ISPs could bring in 6,000 new customers in four years, it would make the system profitable.
The ISPs are ahead of schedule and are meeting this agreement, known as "Plan B." Now the city is being persuaded by a private company that it (the company) should provide our Internet services.
I’ve found Tacoma’s Internet service to be comparatively fast, reasonably priced and customer service to be very good. I say stick with Click; at least give Plan B a chance before selling out.