As an airline pilot, I want to respond to the horrific actions of the Germanwings first officer in the intentional crashing of the Airbus A-320 and the resulting deaths of 150 people.
This action by one individual has damaged the trust between the flying public and the airline pilots who fly them. That is a level of trust that has been built by decades of safe and efficient air travel that reflects the quality and reliability of the aircraft we fly, the experience of the pilots and the professional training we receive.
While the investigation is ongoing, I would expect that whatever psychological or medical conditions this individual was facing would be severe and well beyond the norm. It is too early to address the root cause of why an individual perpetrated this horror. But resources will be committed to finding answers and solutions.
I am so sorry that this crash has violated this trust. I know firsthand that what we strive for as airline pilots is to give passengers a safe, smooth and timely flight. In the meantime, I would hope and expect that airline pilots will now make an extra effort to engage our passengers, answer their questions and concerns, and thank them for their business.