Tacoma residents own miles of cable and fiber, Internet equipment, trucks and tools. We even employ living, breathing people answering phones and climbing poles to keep the Internet on in our city. They do a fantastic job; over the past 15 years, I've had about 10 minutes of downtime over just two events.
We also outsource some of the operations to the private franchised Internet service providers that don't publicly report their finances.
Now we have have a hot potato.
Since Tacoma Power doesn't want to run Click for the city, we should just treat it like all the other utilities: Break it out into a separate department, move over the assets and appoint a superintendent just like Water and Rail.
Why pay an out-of-town CEO any more than we do our current superintendents? We'll get plenty of applicants. Expand the customer service department, get rid of the ISPs, and start creating good local jobs and career pathways for youth - and their parents.
If we don't have the confidence to own and operate our own city information utility, we should just sell it all off to the highest bidder and give everyone a refund in their next power bill. And we can just all subscribe to the private Internet, cable and phone companies of our choice.