Bank saying farewell to this Tacoma neighborhood in planned transfer to nearby branch
Story has been updated with sale plans for the site.
Customers of a local bank in Tacoma’s Proctor District will have to go to a different location for in-person services starting in late April.
KeyBank has announced it is closing its branch at 3917 N. 26th St. effective April 26. Accounts are set to be transferred to the bank’s Westgate branch, 2633 N. Pearl St. just over a mile away.
The site is among seven announced KeyBank branch closings nationwide to appear on a U.S. Office of the Comptroller of the Currency list in January. Others include a branch in Everett, one each in Seattle and Portland, one in New York state, one in Colorado and one in Indiana.
Laura Suter is regional communications manager for KeyBank. Suter told The News Tribune in response to questions this week that the change is in part due to more customers turning to digital banking instead of making in-person transactions.
“How clients interact with our branches continues to change at a rapid pace and we have seen a steady increase in client preference for digital banking,” she said via email.
She wrote that “transactions via online and mobile banking were two times the number of transactions completed at a branch office. Since the pandemic, those trends have increased at an even higher rate.”
Suter added that the bank’s customers “do not need to take any action as all accounts will be transferred automatically to the new location. They can continue to bank at any KeyBank location they choose.”
The property, at the corner of North 26th and North Madison streets, has an assessed value of just over $1.7 million, according to county records. That’s up from $837,500 the previous year and $758,300 for tax year 2022.
Suter told The News Tribune that the bank’s corporate real estate team “will be working with a local broker soon to market the property and put it up for sale.”
Suter did not offer any further details, noting “our focus is on making any changes as smooth as possible for our clients and teammates.”
This story was originally published February 8, 2024 at 5:30 AM.
