Puyallup is changing how homeowners, developers get permits. Here’s what’s new
Residents and commercial developers in Puyallup will soon have access to online software where they can submit building permit applications without having to visit City Hall.
CityView is a permitting software system that allows people to file permit applications and request building inspections, according to a press release. People can also look through land usage documents and pay for permits through the site.
The new software will replace EDEN, the permitting software the city is currently using. City spokesperson Eric Johnson said there is no software in place that provides people the services CityView will.
“After you submit and pay for your permit, you can then track the progress of that and you can actually see staff notes and respond to those,” Johnson said. “It’s a much more transparent process than we have currently.”
CityView would be beneficial for commercial developers looking to build things such as an apartment complex in town, Johnson said. Residents who may find a leak in their roof and need a permit to fix it, for example, would also use the new software.
People must set up an account before accessing CityView, according to the press release. A step-by-step process can be found on the city’s website. Tutorial documents will be available.
The new software will be launched on Dec. 13 at 8:30 a.m., according to the press release. City staff will not be accepting applications between Dec. 8-10 due to a planned service interruption needed to implement CityView.
People who have an emergency and need a permit during the planned service interruption can reach the city’s Development and Permitting Services department at 253-864-4165 or permitcenter@puyallupwa.gov.
This story was originally published November 14, 2021 at 5:00 AM.
